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Lyakon

Lyakon Terms of Service

Last updated: July 16, 2026

These Terms of Service (the "Terms") govern your access to and use of the Lyakon platform, websites, applications, and related services (collectively, the "Service"), provided by JMJ Billing LLC ("Lyakon," "we," "us," or "our"). Lyakon is operated by JMJ Billing LLC, which also operates JMJ Billings (accounts-receivable automation) and JMJ Office (quoting, invoicing, and payments). By creating an account, clicking to accept these Terms, or otherwise accessing or using the Service, you ("you," "Customer," or "User") agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to that entity.

If you do not agree to these Terms, you may not access or use the Service.

#1. The Service

Lyakon is a multi-tenant software-as-a-service platform that helps businesses (a) discover and enrich prospective customer leads, (b) organize and manage a sales funnel, and (c) send and manage outbound communications. Features, functionality, and availability of the Service may change over time. We may add, modify, or remove features at our discretion.

The Service is intended for business use by professional users. It is not directed to consumers for personal, family, or household purposes, and it is not intended for individuals under the age of 18.

#2. Accounts, Workspaces, and Tenant Isolation

To use most features you must create an account and a workspace (a "tenant"). You are responsible for:

  • providing accurate account information and keeping it current;
  • maintaining the confidentiality of your login credentials; and
  • all activity that occurs under your account.

Each tenant's data is logically isolated from other tenants. You may access and use only your own tenant's data. You must not attempt to access, or take any action designed to access, another tenant's data or any part of the Service you are not authorized to use. You must notify us promptly at the contact address in Section 18 of any suspected unauthorized access or use.

#3. Acceptable Use

You agree not to, and not to permit any person acting on your behalf to:

  • use the Service in violation of any applicable law, regulation, or third-party right;
  • use the Service to transmit unlawful, harassing, defamatory, deceptive, or infringing content;
  • send communications in violation of applicable anti-spam, telemarketing, electronic-messaging, or debt-collection laws (see Section 4);
  • upload or process data you do not have a lawful basis or right to process;
  • reverse engineer, decompile, or attempt to derive the source code of the Service, except to the extent that restriction is prohibited by law;
  • circumvent, disable, or interfere with security-related or usage-limiting features of the Service, including any billing or entitlement controls;
  • probe, scan, or test the vulnerability of the Service, or breach or attempt to breach any authentication or tenant-isolation measures, except under a written authorization from us;
  • use the Service to build or benchmark a competing product, or resell the Service without our written consent;
  • introduce malware or any code intended to disrupt, damage, or gain unauthorized access to the Service or any system; or
  • use automated means to access the Service in a manner that exceeds reasonable use or that degrades the Service for others.

We may suspend or terminate access for conduct we reasonably believe violates this Section, immediately and without notice where the conduct poses a risk to the Service, other users, or third parties.

#4. Outbound Communications and Compliance (Important)

The Service includes tools that let you send outbound communications (such as email) to recipients you select. You are solely responsible for your outbound communications and for the recipients you target. In particular, you represent and warrant that, for every communication you send using the Service, you will:

  • comply with all applicable laws governing electronic communications and outreach, including as applicable the U.S. CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), the Fair Debt Collection Practices Act (FDCPA), Canada's Anti-Spam Legislation (CASL), and the EU/UK GDPR and ePrivacy rules;
  • have a lawful basis and, where required, appropriate consent to contact each recipient;
  • include required sender identification, valid physical postal address, and functioning opt-out/unsubscribe mechanisms where required;
  • honor opt-out and suppression requests promptly; and
  • not use the Service to send content that is unlawful, deceptive, or that you are not authorized to send.

Lyakon provides the sending pipe and related controls (such as suppression, unsubscribe handling, and sending limits) as tools, but Lyakon does not review, approve, or take responsibility for the content or targeting of your communications. As between you and Lyakon, you are the sender. You agree to indemnify Lyakon for claims arising out of your outbound communications, as set out in Section 12.

We may impose sending limits, require domain and mailbox verification, throttle or suspend sending, and deprovision sending infrastructure to protect deliverability, our infrastructure, our vendors' networks, and other users.

#5. Customer Data and Prospect Data

"Customer Data" means data you submit to, or that is generated in, your tenant, including your account information, your notes and pipeline data, and information about prospects and contacts ("Prospect Data").

As between you and Lyakon:

  • You retain all rights in your Customer Data. You grant Lyakon a worldwide, non-exclusive license to host, process, transmit, and display Customer Data solely to provide and improve the Service, to secure and support it, and as otherwise permitted in these Terms and our Privacy Policy.
  • You represent and warrant that you have all rights and lawful bases necessary to provide the Customer Data (including Prospect Data) to the Service and to have it processed as contemplated here, and that doing so does not violate any law or third-party right.
  • Prospect Data may include information about individuals who are not Lyakon users. You are responsible for your handling of Prospect Data and for responding to data-subject or consumer-privacy requests relating to Prospect Data in your tenant, and Lyakon will provide reasonable assistance as described in the Privacy Policy and any applicable data processing terms.

Our collection and use of personal information is described in the Privacy Policy, which is incorporated into these Terms by reference.

#6. Enrichment and Third-Party Sources

The Service may surface or enrich data drawn from public and third-party sources. Such data is provided "as is," may be incomplete or inaccurate, and is not verified by Lyakon for accuracy or fitness for any purpose. You are responsible for validating enrichment data before relying on it, and for using it in compliance with applicable law and the terms of any source.

#7. Fees, Plans, and Billing

Paid features of the Service are offered on a subscription basis, which may include a base plan and optional add-ons (for example, an outbound-sending add-on). Current pricing is presented at signup or in the Service.

  • Unless stated otherwise, subscriptions are billed in advance on a recurring basis through Stripe, our third-party payment processor, on the JMJ Billing LLC account. If you hold a bundled JMJ Billing LLC suite subscription, Lyakon and the other JMJ Billing LLC products are billed together on that same account. Lyakon does not store your full payment card details; they are handled by the payment processor.
  • Fees are non-refundable except where required by law or expressly stated. Cancelling an add-on or plan stops future renewals; it does not refund the current period.
  • We may change pricing on prospective notice. Continued use after a price change takes effect constitutes acceptance.
  • You are responsible for applicable taxes other than taxes on our net income.
  • If a payment fails or an account is past due, we may suspend paid features, including write access, enrichment, and sending, and may deprovision sending infrastructure associated with the account.

Certain functions (such as browsing and reading data already in your tenant) may remain available while paid write, enrichment, or sending functions are gated behind an active, paid subscription.

#8. Third-Party Services

The Service relies on and integrates with third-party providers (for example, cloud hosting, database, AI, email-sending, and payment providers). Your use of the Service may be subject to those providers' terms where applicable. We are not responsible for third-party services we do not control, and their availability may affect the Service.

#9. Intellectual Property

The Service, including its software, design, and content (excluding Customer Data), is owned by Lyakon and its licensors and is protected by intellectual-property laws. Subject to these Terms and your payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes during your subscription. All rights not expressly granted are reserved.

If you provide feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them without restriction or obligation to you.

#10. Confidentiality

Each party may access confidential information of the other. Each party will use the other's confidential information only to perform under these Terms and will protect it with reasonable care. This does not apply to information that is public through no fault of the receiving party, independently developed, or rightfully received from a third party. This Section does not limit our processing of Customer Data as described in these Terms and the Privacy Policy.

#11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY DATA (INCLUDING ENRICHMENT OR DELIVERABILITY OUTCOMES) WILL BE ACCURATE OR COMPLETE. LYAKON DOES NOT GUARANTEE ANY SALES, DELIVERABILITY, OR BUSINESS RESULT.

#12. Indemnification

You will defend, indemnify, and hold harmless Lyakon and its affiliates, officers, and employees from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your Customer Data or Prospect Data; (b) your outbound communications and targeting; (c) your use of the Service in violation of these Terms or applicable law; or (d) your violation of any third-party right. We will notify you of the claim, give you control of the defense (with our right to participate through our own counsel), and provide reasonable cooperation at your expense.

#13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY. EXCEPT FOR YOUR INDEMNIFICATION OBLIGATIONS AND YOUR PAYMENT OBLIGATIONS, EACH PARTY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID TO LYAKON FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

#14. Suspension and Termination

You may stop using the Service and cancel your subscription at any time through the Service. We may suspend or terminate your access: for material breach of these Terms; to comply with law or protect the Service, its users, or third parties; for non-payment; or upon discontinuation of the Service.

Upon termination, your right to use the Service ends. We may delete Customer Data after a reasonable period, subject to any legal retention obligations and as described in the Privacy Policy. You are responsible for exporting your Customer Data before termination where an export mechanism is provided. Sections that by their nature should survive (including Sections 5, 9–13, 15–18) survive termination.

#15. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide notice through the Service or by other reasonable means and update the "Last updated" date. Changes are effective when posted unless stated otherwise. Your continued use after changes take effect constitutes acceptance. Where required, we will seek your renewed acceptance.

#16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. Subject to any mandatory consumer or local-law rights, the state and federal courts located in New York, New York will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Service, and each party consents to personal jurisdiction and venue there. Each party waives any right to a jury trial to the extent permitted by law.

#17. General

These Terms, together with the Privacy Policy and any order or plan you accept, are the entire agreement between you and Lyakon regarding the Service and supersede prior agreements on that subject. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Nothing in these Terms creates a partnership, agency, or joint venture. Neither party is liable for delays or failures caused by events beyond its reasonable control.

#18. Contact

Questions about these Terms may be sent to:

JMJ Billing LLC — Lyakon Email: admin@lyakon.com